Audi Service Centre In Toronto

Service and safety you can count on.

As we all do our part to keep each other safe, please know that at Audi Midtown Toronto we’re still open to help keep your Audi properly maintained. If you’re due for regularly scheduled service or have questions regarding your Audi, we’re here to help. We’ve implemented procedures to provide a safe and comfortable experience. As we navigate through the current COVID-19 situation, we have changed our processes to serve you better and keep you safe.

  • Book your appointment online, text or by phone.
  • Park in the designated area, and leave your keys in your vehicle or dropbox.
  • A service advisor will keep you updated about the status of your vehicle.
  • The service report and invoice will be emailed along with payment options.
  • Before pick up, your vehicle will be cleaned and disinfected, and your keys sanitized.

Our new service hours are Monday to Friday, from 8 AM to 5 PM. Please note our service department is closed on Saturday and Sunday.

Book Your Appointment

Book Online

Book by Text

Book by Phone

Choose Your Service Experience

Traditional Experience

> Queue for Service Drive 1 & 2

> Check-in with Service Concierge

> Survey & Serialization

> Enter Service Department

> Follow floor decals  & maintain distance to Service Advisor



Contactless Experience

> Park your vehicle

> Drop-off Key at Key Drop-Box

> Text to Confirm Drop

> Receive Text updates, invoicing and payment options



Hybrid Experience

> Queue for Service Drive 1 & 2

> Remain in vehicle for check-in

> Conceirge Vehicle Serialization

> Exit for your comfort

> Receive text updates, invoicing and payment options

Book Your Appointment Online

Audi Certified Pre-Owned Warranty Extension

In consideration of the current impacts that COVID-19 is having on business and our customers' health, it is not possible for many customers to get their vehicles fixed or to report their complaints.

Audi has decided to officially extend its Certified Pre-Owned vehicle warranty by three additional months, in order to ensure that every customer can benefit fully from its Certified Pre-Owned Warranty coverage. This is applicable for all vehicles where the Certified Pre-Owned Warranty would have ended between March 1st and May 31st, 2020 (please see Graph below).

The kilometres restriction of the Audi Certified Pre-Owned Warranties will not be extended, the extension is based on end date only. This extension does not apply to any other extended warranties or Audi After Care products.