Book a Service Appointment

We Have Changed Our Process To Serve You Better and Keep You Safe.

As we navigate through the current COVID-19 situation, we have changed our processes to serve you better and keep you safe.

Our new service hours are from Monday to Friday, 8AM to 5PM. Please note our service department is closed on Saturday and Sunday.

Booking Experience

Book Online

Book by Text

Book by Phone

Choose Your Preferred Appointment Experience

Traditional Experience

> Queue for Service Drive 1 & 2

> Check-in with Service Concierge

> Survey & Serialization

> Enter Service Department

> Follow floor decals  & maintain distance to Service Advisor



Contactless Experience

> Park your vehicle

> Drop-off Key at Key Drop-Box

> Text to Confirm Drop

> Receive Text updates, invoicing and payment options



Hybrid Experience

> Queue for Service Drive 1 & 2

> Remain in vehicle for check-in

> Conceirge Vehicle Serialization

> Exit for your comfort

> Receive text updates, invoicing and payment options

Audi Certified Pre-Owned Warranty Extension

In consideration of the current impacts that COVID-19 is having on business and our customers' health, it is not possible for many customers to get their vehicles fixed or to report their complaints.

Audi has decided to officially extend its Certified Pre-Owned vehicle warranty by three additional months, in order to ensure that every customer can benefit fully from its Certified Pre-Owned Warranty coverage. This is applicable for all vehicles where the Certified Pre-Owned Warranty would have ended between March 1st and May 31st, 2020 (please see Graph below).

The kilometres restriction of the Audi Certified Pre-Owned Warranties will not be extended, the extension is based on end date only. This extension does not apply to any other extended warranties or Audi After Care products.