Charging Your e-tron

Audi e-tron Charging Guide

Experience the convenience of charging your Audi e-tron anywhere life takes you at home, at your destination, or while travelling throughout Ontario and across Canada. With seamless home charging options and access to one of the fastest-growing public charging networks, powering your Audi e-tron or Plug-In Hybrid has never been easier.

Charging Levels

When charging your Audi e-tron EV, you have three distinct levels of charging speeds at your disposal. Each level offers varying speeds, with higher levels significantly reducing charging time for your e-tron.

Level 1 - 120V Household Outlet

Perfect for emergencies or occasional use, Level 1 charging uses a standard 120V outlet at approximately 1.2 kW. This method can take several days to fully charge an e-tron battery due to its low power output.

Level 2 - 240V Home or Public Charging

Ideal for daily charging, Level 2 stations operate on a 240V outlet similar to an electric dryer and can deliver up to 9.6 kW depending on the setup. This dramatically reduces charge time by several hours and is the best option for overnight charging at home or top-ups at public Level 2 stations.

Level 3 - DC Fast Charging

Level 3 (DC Fast Charging) stations provide the fastest charging experience, particularly for longer trips. Audi e-tron models can charge at speeds up to 270 kW, enabling rapid top-ups at public high-speed chargers around Toronto, Ontario, and across Canada.

Charging at Home

Imagine waking up to a fully charged Audi e-tron, thanks to its weather-resistant charging capsule. It quietly charges overnight, taking advantage of off-peak rates, ensuring your vehicle is ready for your next adventure.

Charging-ready from day one

For faster, more extensive charging, consider a permanent home charging station delivering up to 9.6 kW, fully charging an empty e-tron battery in about 10 hours. While handy for emergencies, the Portable Charger is slower than Level 2 chargers. Audi Portable Charger not included, please speak with our Audi Brand Specialists for more details.

Installing a permanent home charger

Installing a permanent home charger offers convenience and cost savings, ranging from $999 to $1,249, depending on your home's electrical setup. These chargers connect to home WiFi, allowing you to schedule charging for cheaper times. Remember to consult manuals for proper use and seek advice from a qualified electrician for installation, adhering to local codes

Setting up a Home Charger

We’re here to help you prepare your home for efficient, long-term EV ownership. Setting up a home charger involves three simple steps:

Step 1 : Consultation

When preparing your home for an e-tron electric vehicle, it's essential to ensure that your electrical setup meets the necessary requirements for safe and efficient charging. To facilitate this process, you can rely on the expertise and resources provided by your Audi brand specialist. We can connect you with a certified electrician who specializes in evaluating homes for e-tron charging infrastructure compatibility.

Step 2: Electrical Assessment

Before installing a home charging system, it's crucial to assess your home's electrical capacity. This evaluation will determine the safe level of power for charging your e-tron. To ensure readiness for a home charger, enlist the expertise of a licensed, professional electrician to inspect your residence for a 240V/Level 2 outlet. Speak with our Audi specialist to further assist you in understanding this process.

Step 3: Installation

Whether you choose to purchase a charging unit or enlist the expertise of a licensed electrician, installation can be made easy with Audi's partner, RocketEV. The Audi Charging System Compact offers convenient installation with a wall clip for mounting in your garage or home. For optimal charging power for your e-tron at home, it's recommended to have a 240V connection in the garage or vehicle parking area. Ensure a dedicated circuit capable of handling a 40-amp continuous load to guarantee maximum power delivery to your e-tron.

Public Charging

Travel seamlessly with your Audi e-tron, equipped with extended-range batteries and access to over 20,000 public charging stations nationwide. Utilize your car's navigation system to find convenient charging stops and send routes directly from the myAudi app for hassle-free journeys.

Public Charging Stations

Public charging stations are often organized into networks, commonly overseen by a sole operator, requiring users to have a single account for access. Nevertheless, certain networks have interoperability agreements, allowing users to charge (and pay) across different networks using the same account.

Lighting-Fast Charging

Your battery on the e-tron GT for example, can charge from 5% to 80% in as little as 22.5 minutes when connected to a public charging station - faster than a typical trip to the grocery store.* Most public charging stations provide DC fast charging.

*Estimated charging times are provided as a reference only. Actual charging times will vary based on battery state of charge, driving behaviour, battery condition, current, resistance, and ambient temperature, available voltage and charging frequency.

View PlugShare

Finding a Public Charging Station near you

Fortunately, with over 7,000 stations across Canada locating EV public charging stations near me is a breeze. Simply utilize the PlugShare map, which provides comprehensive listings of all available options in your vicinity. Whether you're planning a long journey or just need a quick top-up, PlugShare has you covered.

Locate a Charging Station

Payment Methods at Public Stations

Many public charging stations necessitate payment, with various payment methods such as credit cards, RFID charge cards, mobile apps, or phone payments. It's recommended to reach out to the network operator to confirm the accepted payment methods, as not all sites support every option. Additionally, charging fees differ among different sites.

Discover 3 Easy Methods to Locate Public Charging Stations

Points of Interest

Your Audi's MMI navigation system swiftly identifies convenient charging stops along your route. Choose between level two or level three fast chargers, and easily navigate directly to your preferred charger selection.

The myAudi App

The myAudi app streamlines finding public charging stations and planning your route, offering convenience at your fingertips. With intuitive functionality, easily locate nearby charging points and map out your journey for a seamless Audi driving experience.

Third Party Apps

Utilize third-party apps for effortless on-the-go charging station discovery. Among the favorites is PlugShare, renowned for its extensive database covering EV charging stations across North America, assisting in locating conveniently situated chargers.

Recharge and keep going with Electrify Canada

As an Audi e-tron owner, you enjoy complimentary 4-year access to the Electrify Canada charging network (or 1,400 kWh). Electrify Canada stands out as the nation's top public charging network, offering cross-country stations to recharge during long trips or within city .

Visit Electrify Canada

FAQ about Charging Your Audi e-tron

Explore detailed responses to your Audi e-tron charging inquiries by browsing through specific questions below.

Charging FAQs

Audi e-tron electric vehicles (EVs) are equipped with the SAE Combined Charging System sockets (CCS) for charging purposes. This charging system integrates both AC and DC charging, providing flexibility and compatibility with various charging infrastructure across different regions. By utilizing CCS sockets, Audi e-tron EVs ensure efficient and reliable charging experiences for users, enhancing convenience and usability in the electric vehicle ecosystem.

The cost of installing a home charging unit can vary depending on your specific home setup and existing electrical system. Audi e-tron EVs are equipped with a portable charging unit for home use. However, for faster charging speeds, it's recommended to have a 240V outlet installed outside your home, which is compatible with the charger.

Refer to your owner’s manual and EV charger manual for proper usage guidelines. It's advisable to consult with a qualified electrician regarding charger installation and to always adhere to local building codes.

Charging levels vary in voltage and charging speed, catering to diverse charging needs.
Level 1 Charging: Utilizes 120V power supply, offering the slowest charging rate. Primarily suited for emergency situations rather than regular use. For instance, with a Level 1 charger, a 2023 Q4 e-tron requires approximately 84 hours at 1.4 kW for a full charge.*
Level 2 Charging: Operates on 240V, the most commonly used charging level. The e-tron is equipped with a charging unit compatible with both 120V and 240V power sources. With a Level 2 charger, a 2023 Q4 e-tron can achieve a full charge in approximately 7.5 hours at 11.5 kW.* Installation of a NEMA 14-50 receptacle by a certified electrician is necessary for using the Audi charging system. A dedicated circuit capable of supporting a 40-amp continuous load is required. Homeowners living in condominiums or residential-type buildings should consult their housing/condo boards to ensure compatibility with EV charging needs.
Level 3 (DC Fast Charging): Found predominantly at public charging stations, Level 3 chargers employ significantly higher voltage and amperage to deliver rapid charging power directly to the vehicle's battery. For instance, a 2023 Audi e-tron GT can charge from 5% to 80% in as little as 22.5 minutes using a 270 kW Level 3 charger.*
*Estimated charging times serve as a general reference. Actual charging durations vary depending on various factors including battery state of charge, driving habits, battery condition, temperature, available voltage, and charging frequency.

Operating the charge door and charger is straightforward with these steps:
Unlocking and Opening (e-tron and e-tron Sportback Models): When the vehicle is unlocked or the Advance Key is nearby, simply press the button located at the top right of the charge door. This action prompts the charge door to smoothly move outward and downward, providing easy access to the charging socket. In cases of emergency or special circumstances, a manual charge door release is located under the hood near the driver-side "A" pillar.
Opening (e-tron GT Models): On e-tron GT models, open the charge door by applying the appropriate pressure to the bottom corner of the charge door flap. This method is akin to opening the fuel door on Audi gas models and ensures quick and convenient access.
These user-friendly mechanisms are designed to streamline your charging experience.

The charging duration for an Audi e-tron EV varies depending on the type and level of charging unit utilized, as well as the remaining energy in the battery.*
*Estimated charging times are provided for reference purposes only. Actual charging durations will differ based on factors such as battery state of charge, driving habits, battery condition, current, resistance, ambient temperature, available voltage, and charging frequency.

You have two options to check the remaining charge in your Audi e-tron:
Instrument Cluster Gauge: Monitor the gauge on your instrument cluster, which displays the current battery charge level along with the projected remaining range based on that charge. This allows you to track your battery status while driving.
myAudi App: Use the myAudi app to check the battery status remotely when you're not near your e-tron. This feature enables you to prepare for your upcoming trips and schedule vehicle charging at specific times, ensuring your Audi is ready when you need it.

If the remaining range warnings at 99 km and 49 km are disregarded, and the e-tron is driven until it reaches 0 km range, the vehicle will come to a stop. However, you will still have enough range left to safely pull over. At this stage, a two-stage emergency start reserve becomes available, allowing the vehicle to be driven a short distance out of potentially hazardous areas. Once this reserve is utilized, the vehicle can only be restarted after it has been recharged.

Yes, Audi e-tron EVs can be charged in rainy and snowy conditions. The charging capsule is engineered to endure the effects of different weather conditions, ensuring reliable charging performance without encountering issues. However, it's recommended to install the charging hardware in a covered or sheltered area, such as a garage, to protect it from continuous exposure to direct sunlight.

For proper usage guidelines, please refer to your owner’s manual and EV charger manual. It's advisable to consult with a qualified electrician for charger installation and to adhere to local building codes.

Charging compatibility may vary among electric vehicle manufacturers. Some brands have proprietary charging networks that restrict usage to their own vehicles. However, Audi e-tron models utilize a CCS (Combined Charging System) style charger, which is widely available nationwide.
You can use the myAudi app to locate charging stations compatible with your Audi e-tron. These stations adhere to SAE J1772 standards, ensuring compatibility and accessibility for your charging needs.

Ready to Experience Electric the Audi Way?

Visit Audi Midtown Toronto to explore the e-tron lineup, book a test drive, or connect with our EV specialists. Whether it’s your first electric vehicle or an upgrade to the latest Audi EV, we’re here to support every step of your journey.