Charging your Audi e-tron
Enjoy charging convenience whether you're at your destination or en route.
Effortless Charging with Your Audi e-tron
Elevate your charging journey by seamlessly charging at home and on the go, whether you're at your destination or traveling. With our growing network of stations across Ontario, charging your fully electric e-tron or plug-in hybrid vehicle has never been more convenient or efficient.
Charging Levels
When charging your Audi e-tron EV, you have three distinct levels of charging speeds at your disposal. Each level offers varying speeds, with higher levels significantly reducing charging time for your e-tron.
Level 1
Utilizing a standard 120V household wall receptacle, Level 1 charging operates at 1.2 kW. Due to its lower power output, fully recharging your vehicle with this method may require several days.
Level 2
Level 2 charging, commonly used for daily recharging at home, is also accessible at public charging stations. Running on a 240V power supply similar to that of an electric dryer, Level 2 charging substantially diminishes the time required for recharging by several hours, rendering it an optimal choice for overnight charging sessions.
Level 3
Also referred to as DC fast charging, Level 3 chargers are commonly found at public charging stations and offer the highest charging power. When utilizing a public, high-speed charging unit capable of charging at 270 kW.
Charging at Home
Imagine waking up to a fully charged Audi e-tron, thanks to its weather-resistant charging capsule. It quietly charges overnight, taking advantage of off-peak rates, ensuring your vehicle is ready for your next adventure.
Charging-ready from day one
For faster, more extensive charging, consider a permanent home charging station delivering up to 9.6 kW, fully charging an empty e-tron battery in about 10 hours. While handy for emergencies, the Portable Charger is slower than Level 2 chargers. Audi Portable Charger not included, please speak with our Audi Brand Specialists for more details.
Installing a permanent home charger
Installing a permanent home charger offers convenience and cost savings, ranging from $999 to $1,249, depending on your home's electrical setup. These chargers connect to home WiFi, allowing you to schedule charging for cheaper times. Remember to consult manuals for proper use and seek advice from a qualified electrician for installation, adhering to local codes.
Setting up a Home Charger
Prepare your home for your e-tron with a home charger setup. We are here to assist your switch to electric. Review the steps below to see how easy it is to make the transition.
Step 1: Consult
When preparing your home for an e-tron electric vehicle, it's essential to ensure that your electrical setup meets the necessary requirements for safe and efficient charging. To facilitate this process, you can rely on the expertise and resources provided by your Audi brand specialist. We can connect you with a certified electrician who specializes in evaluating homes for e-tron charging infrastructure compatibility.
Step 2: Assessment
Step 3: Installation
Whether you choose to purchase a charging unit or enlist the expertise of a licensed electrician, installation can be made easy with Audi's partner, RocketEV. The Audi Charging System Compact offers convenient installation with a wall clip for mounting in your garage or home. For optimal charging power for your e-tron at home, it's recommended to have a 240V connection in the garage or vehicle parking area. Ensure a dedicated circuit capable of handling a 40-amp continuous load to guarantee maximum power delivery to your e-tron.
Public Charging
Travel seamlessly with your Audi e-tron, equipped with extended-range batteries and access to over 20,000 public charging stations nationwide. Utilize your car's navigation system to find convenient charging stops and send routes directly from the myAudi app for hassle-free journeys.
Public Charging Stations
Public charging stations are often organized into networks, commonly overseen by a sole operator, requiring users to have a single account for access. Nevertheless, certain networks have interoperability agreements, allowing users to charge (and pay) across different networks using the same account.
Lighting-Fast Charging
Your battery on the e-tron GT for example, can charge from 5% to 80% in as little as 22.5 minutes when connected to a public charging station - faster than a typical trip to the grocery store.* Most public charging stations provide DC fast charging.
*Estimated charging times are provided as a reference only. Actual charging times will vary based on battery state of charge, driving behaviour, battery condition, current, resistance, and ambient temperature, available voltage and charging frequency.
Finding a Public Charging Station near you
Fortunately, with over 7,000 stations across Canada locating EV public charging stations near me is a breeze. Simply utilize the PlugShare map, which provides comprehensive listings of all available options in your vicinity. Whether you're planning a long journey or just need a quick top-up, PlugShare has you covered.
Payment Methods at Public Stations
Many public charging stations necessitate payment, with various payment methods such as credit cards, RFID charge cards, mobile apps, or phone payments. It's recommended to reach out to the network operator to confirm the accepted payment methods, as not all sites support every option. Additionally, charging fees differ among different sites.
Discover 3 Easy Methods to Locate Public Charging Stations
Points of Interest
Your Audi's MMI navigation system swiftly identifies convenient charging stops along your route. Choose between level two or level three fast chargers, and easily navigate directly to your preferred charger selection.
The myAudi App
The
myAudi app streamlines finding public charging stations and planning
your route, offering convenience at your fingertips. With intuitive
functionality, easily locate nearby charging points and map out your
journey for a seamless Audi driving experience.
Third Party Apps
Utilize
third-party apps for effortless on-the-go charging station discovery.
Among the favorites is PlugShare, renowned for its extensive database
covering EV charging stations across North America, assisting in
locating conveniently situated chargers.
Recharge and keep going with Electrify Canada
As an Audi e-tron owner, you enjoy complimentary 4-year access to the Electrify Canada charging network (or 1,400 kWh). Electrify Canada stands out as the nation's top public charging network, offering cross-country stations to recharge during long trips or within city .
*Includes 4 years or 1,400 kWh of DC fast charging sessions (with 1-hour intervals between charges) on the Electrify Canada HPC Charging Network. Not available for commercial use vehicles (such as ride shares) and is not transferable. Requires Electrify Canada account, app, valid credit card and acceptance of Terms of Use. After vehicle reaches full charge, and 10-min grace period, Idle Fees will apply.
FAQ about Charging Your Audi e-tron
Explore detailed responses to your Audi e-tron charging inquiries by browsing through specific questions below.
Charging FAQs
Audi e-tron electric vehicles (EVs) are equipped with the SAE Combined Charging System sockets (CCS) for charging purposes. This charging system integrates both AC and DC charging, providing flexibility and compatibility with various charging infrastructure across different regions. By utilizing CCS sockets, Audi e-tron EVs ensure efficient and reliable charging experiences for users, enhancing convenience and usability in the electric vehicle ecosystem.
The Audi Compact Charging System, technically referred to as EVSE (Electric Vehicle Supply Equipment), is not the charger itself. Instead, it functions as a controller facilitating safe power transfer between your home and the vehicle. Standard equipment with every Audi e-tron EV, this system ensures secure and efficient charging processes.
The cost of installing a home charging unit can vary depending on your specific home setup and existing electrical system. Audi e-tron EVs are equipped with a portable charging unit for home use. However, for faster charging speeds, it's recommended to have a 240V outlet installed outside your home, which is compatible with the charger.
Refer to your owner’s manual and EV charger manual for proper usage guidelines. It's advisable to consult with a qualified electrician regarding charger installation and to always adhere to local building codes.
Charging levels vary in voltage and charging speed, catering to diverse charging needs.
Level 1 Charging: Utilizes 120V power supply, offering the slowest charging rate. Primarily suited for emergency situations rather than regular use. For instance, with a Level 1 charger, a 2023 Q4 e-tron requires approximately 84 hours at 1.4 kW for a full charge.*
Level 2 Charging: Operates on 240V, the most commonly used charging level. The e-tron is equipped with a charging unit compatible with both 120V and 240V power sources. With a Level 2 charger, a 2023 Q4 e-tron can achieve a full charge in approximately 7.5 hours at 11.5 kW.* Installation of a NEMA 14-50 receptacle by a certified electrician is necessary for using the Audi charging system. A dedicated circuit capable of supporting a 40-amp continuous load is required. Homeowners living in condominiums or residential-type buildings should consult their housing/condo boards to ensure compatibility with EV charging needs.
Level 3 (DC Fast Charging): Found predominantly at public charging stations, Level 3 chargers employ significantly higher voltage and amperage to deliver rapid charging power directly to the vehicle's battery. For instance, a 2023 Audi e-tron GT can charge from 5% to 80% in as little as 22.5 minutes using a 270 kW Level 3 charger.*
*Estimated charging times serve as a general reference. Actual charging durations vary depending on various factors including battery state of charge, driving habits, battery condition, temperature, available voltage, and charging frequency.
Operating the charge door and charger is straightforward with these steps:
Unlocking and Opening (e-tron and e-tron Sportback Models): When the vehicle is unlocked or the Advance Key is nearby, simply press the button located at the top right of the charge door. This action prompts the charge door to smoothly move outward and downward, providing easy access to the charging socket. In cases of emergency or special circumstances, a manual charge door release is located under the hood near the driver-side "A" pillar.
Opening (e-tron GT Models): On e-tron GT models, open the charge door by applying the appropriate pressure to the bottom corner of the charge door flap. This method is akin to opening the fuel door on Audi gas models and ensures quick and convenient access.
These user-friendly mechanisms are designed to streamline your charging experience.
The charging duration for an Audi e-tron EV varies depending on the type and level of charging unit utilized, as well as the remaining energy in the battery.*
*Estimated charging times are provided for reference purposes only. Actual charging durations will differ based on factors such as battery state of charge, driving habits, battery condition, current, resistance, ambient temperature, available voltage, and charging frequency.
You have two options to check the remaining charge in your Audi e-tron:
Instrument Cluster Gauge: Monitor the gauge on your instrument cluster, which displays the current battery charge level along with the projected remaining range based on that charge. This allows you to track your battery status while driving.
myAudi App: Use the myAudi app to check the battery status remotely when you're not near your e-tron. This feature enables you to prepare for your upcoming trips and schedule vehicle charging at specific times, ensuring your Audi is ready when you need it.
If the remaining range warnings at 99 km and 49 km are disregarded, and the e-tron is driven until it reaches 0 km range, the vehicle will come to a stop. However, you will still have enough range left to safely pull over. At this stage, a two-stage emergency start reserve becomes available, allowing the vehicle to be driven a short distance out of potentially hazardous areas. Once this reserve is utilized, the vehicle can only be restarted after it has been recharged.
Yes, Audi e-tron EVs can be charged in rainy and snowy conditions. The charging capsule is engineered to endure the effects of different weather conditions, ensuring reliable charging performance without encountering issues. However, it's recommended to install the charging hardware in a covered or sheltered area, such as a garage, to protect it from continuous exposure to direct sunlight.
For proper usage guidelines, please refer to your owner’s manual and EV charger manual. It's advisable to consult with a qualified electrician for charger installation and to adhere to local building codes.
Charging compatibility may vary among electric vehicle manufacturers. Some brands have proprietary charging networks that restrict usage to their own vehicles. However, Audi e-tron models utilize a CCS (Combined Charging System) style charger, which is widely available nationwide.
You can use the myAudi app to locate charging stations compatible with your Audi e-tron. These stations adhere to SAE J1772 standards, ensuring compatibility and accessibility for your charging needs.
