Appearance Protection is available for all Audi models within 10 model years and less than 200,000 km at time of purchase. All Appearance Protection contracts expire by term selected or when the odometer reaches 250,000 km, whichever occurs first.The following commercial applications are not eligible for Appearance Protection: Rental, police or emergency use, road repair operations, hauling, driving school, route work, vehicles used primarily off road, taxi or public hire, job site activity, courier or delivery, snow removal, construction, limousine or shuttle.Please reach out to us if you are uncertain about your vehicle use being eligible for coverage.Note: any damage that exists prior to purchase of Appearance Protection is not covered.

You may cancel Appearance Protection coverage within 60 days from date of purchase and we’ll refund to you the entire amount paid, less any claims we have paid under your contract (except where prohibited by law). Appearance Protection may not be cancelled by you after 60 days from the contract purchase date.You may also transfer the remaining term of your Appearance Protection coverage to another private purchaser (not a dealership) by returning to your selling dealer or calling us at 1-877-334-0222 and we’ll assist with the transfer. A $100 transfer fee shall apply (except where prohibited by law).

VLPP must be purchased within seven days of the delivery date of the vehicle. Terms are available for all makes and models within six model years. A new vehicle is any vehicle which has not previously had any prior owner with exception of demonstrator vehicles. A used vehicle is any vehicle where there has been a previous owner. Please consult with your selling dealer if you are uncertain about your vehicle use being eligible for coverage.*Vehicle Loss Privilege Program is not available in Quebec and British Columbia.

Yes, there is there a claim-free reward available on select Gold, Platinum, and Lease Plans.

Gold and Platinum Plans:If you don’t claim any benefits during your MBP coverage term, you may be eligible for one of the following:› Selling dealer will credit the total amount paid for your original Audi After Care MBP contract towards the purchase of a new Audi After Care MBP contract; or› Issuing dealer in-store credit of up to $2,000; or› Refund cheque of up to $1,000.Lease Plans:If you don’t claim any benefits during your coverage term, you may apply within 30 days of plan expiry for an in-store credit equal to the value of what was purchased for the contract (up to $1,000).

Lease Excess Wear Waiver is available for new vehicle lease terms between 12 and 60 months and must have less than 10,000 km at lease inception. Vehicle MSRP must be less than $200,000.Purchased vehicles, vehicles with a lease purchase option that has been exercised, or those have been previously titled or registered, are not eligible for Lease Excess Wear Waiver.Please reach out to us if you are uncertain about your vehicle use being eligible for coverage.